Your Data, Protected

jl696 Privacy Policy

At jl696, your privacy is taken seriously. This Privacy Policy explains what personal information we collect, how we use it, and the steps we take to keep it safe — so you can enjoy mobile gaming in the Philippines with full confidence.

Last updated: June 2025  ·  Applies to all registered players in the Philippines

How We Handle Your Information

1. Information We Collect

When you register an account on jl696, we collect personal information including your full name, date of birth, email address, mobile number, and preferred payment details. We also collect identity verification documents when required under Philippine gaming regulations and our internal compliance procedures. During your use of the platform, we automatically gather technical data such as your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall experience for Filipino players. We may also collect information you voluntarily provide when contacting our support team, participating in promotions, or responding to surveys. All data collection is carried out in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines. We collect only the information that is necessary and proportionate to the purposes described in this policy.

2. How We Use Your Information

Your personal data is used primarily to operate and maintain your jl696 account, process deposits and withdrawals in Philippine pesos, and verify your identity as required by law. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or these policies. With your consent, we may also send you promotional communications about new features, VIP rewards, and special offers — you can opt out of marketing messages at any time by contacting [email protected]. Technical and behavioural data is used to detect fraud, prevent money laundering, and ensure the integrity of our gaming environment. We analyse aggregated, anonymised usage data to improve platform performance and develop new features that better serve our Filipino player community. We do not use your personal data to make fully automated decisions that significantly affect your rights without human oversight. Your data is never sold to third parties for their own marketing purposes.

3. Sharing and Disclosure

jl696 does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary and under strict data processing agreements. In certain circumstances, we are legally required to disclose personal information to Philippine regulatory authorities, law enforcement agencies, or courts when presented with a valid legal order or whennecessary to prevent fraud or protect the safety of our players and staff. If jl696 undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, and you will be notified of any such change in advance. We may also share anonymised, aggregated statistical data with industry partners or researchers, but this data cannot be used to identify any individual player. Any third party that receives your data is contractually obligated to handle it in accordance with applicable Philippine data protection law and our own privacy standards. We review our third-party data sharing arrangements regularly to ensure they remain appropriate and proportionate.

4. Cookies and Tracking Technologies

jl696 uses cookies and similar tracking technologies to provide a seamless and personalised experience on our platform. Essential cookies are required for the platform to function correctly — they enable you to log in, maintain your session, and access secure areas of the site. Performance cookies help us understand how players navigate the platform so we can identify and fix issues quickly. Preference cookies remember your settings, such as your preferred language and display options, so you do not have to reconfigure them on every visit. You can manage your cookie preferences through your browser settings at any time; however, disabling essential cookies may affect your ability to use certain features of the platform. We do not use cookies to track your activity on third-party websites or to build advertising profiles. Our cookie practices are reviewed periodically to ensure they remain aligned with applicable Philippine regulations and international best practices.

5. Data Security and Retention

We employ industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission using TLS protocols, secure server infrastructure, access controls that limit data access to authorised personnel only, and regular security audits. You are responsible for keeping your account credentials confidential and should contact us immediately at [email protected] if you suspect any unauthorised access to your account. We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law, anti-money laundering regulations, and our internal compliance obligations. When your data is no longer required, it is securely deleted or anonymised in accordance with our data retention schedule. While we take every reasonable precaution to protect your information, no online platform can guarantee absolute security, and you use the platform at your own risk in this regard. We will notify you promptly in the event of a data breach that is likely to affect your rights or freedoms, in accordance with the requirements of the Data Privacy Act of 2012.

6. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, Filipino players have the right to be informed about how their personal data is collected and used, and this Privacy Policy is our primary means of fulfilling that obligation. You have the right to access a copy of the personal data we hold about you by submitting a written request to [email protected], and we will respond within the timeframe required by law. You may request the correction of any inaccurate or incomplete personal data we hold about you, and we will update our records promptly upon verification. You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. You may also object to or restrict certain types of data processing, including direct marketing communications, at any time. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We are committed to responding to all data subject requests fairly, transparently, and within the timeframes prescribed by applicable law.

Privacy Questions Answered

Common questions from Filipino players about how jl696 handles personal data.

No — jl696 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We share data only with trusted service providers who help us operate the platform, and only under strict contractual data protection obligations. Any sharing of data with regulatory or law enforcement authorities is done solely when required by Philippine law. Your personal information is used exclusively to provide and improve our services to you.

You can submit a data access or deletion request by emailing our support team at [email protected] with the subject line "Data Subject Request." Please include your registered email address and a brief description of your request so we can process it efficiently. We will acknowledge your request promptly and respond within the timeframe required by the Data Privacy Act of 2012. Please note that certain data may be retained beyond your request where we have a legal obligation to do so, such as anti-money laundering record-keeping requirements.

We retain your personal data for as long as your account is active and for a period thereafter as required by Philippine law and our regulatory obligations. For most account data, this means a minimum retention period of five years following account closure, in line with anti-money laundering regulations. Technical logs and session data are retained for shorter periods and are regularly purged in accordance with our data retention schedule. Once the applicable retention period has passed, your data is securely deleted or anonymised so it can no longer be linked to you.

If you suspect that your jl696 account has been accessed without your authorisation, please contact our support team immediately at [email protected] so we can take prompt action to secure your account. You should also change your password immediately if you are still able to log in. Our security team will investigate the incident and, if a data breach is confirmed, we will notify you and the relevant Philippine authorities in accordance with the Data Privacy Act of 2012. We recommend using a strong, unique password for your jl696 account and never sharing your login credentials with anyone.

Questions About Your Privacy?

Our support team is here to help Filipino players understand their data rights. Reach out anytime or explore our FAQ for quick answers.